9965 San Jose Blvd #6 Jacksonville, FL 32257

Customer Support

(941) 269-0232

Open 7 days a week

By appointment only - Booking office opens Mon-Frid 9:00 am to 5:00 pm

Little Princess Spa®
CAMP SAFETY & OPERATIONS PACKET (REV. 01/22/2026)

At Little Princess Spa®, the safety, well-being, and positive experience of every child are our highest priorities. Our camp programs are designed to provide a structured, nurturing, and engaging environment while maintaining clear safety standards, trained supervision, and consistent operational procedures across all locations.

This packet outlines the safety policies, operational standards, and expectations followed at all Little Princess Spa® camp programs and is intended to address common parent questions regarding child safety and care.

FACILITY SAFETY & ACCESS CONTROL

  • The front door remains locked at all times during camp hours.
    • Entry and exit are controlled and supervised by staff.
    • Only authorized staff members, enrolled campers, and approved guardians are permitted inside the facility during camp sessions.
    • Emergency exits are clearly marked and kept unobstructed.
    • Camps operate in compliance with applicable fire, occupancy, and safety regulations.

Parents and guardians do not remain on site during camp hours. Camp programs operate as structured drop-off and pick-up programs to maintain consistency, supervision, and safety.

CHECK-IN & CHECK-OUT PROCEDURES

  • A daily sign-in and sign-out process is required for all campers.
    • Campers are released only to individuals listed on the Authorized Pickup Form.
    • A valid photo ID may be required at pick-up.
    • Campers will not be released to unauthorized individuals under any circumstances.
    • Repeated late pickups may result in removal from the camp program without refund to ensure proper supervision and staff scheduling.

STAFFING, SUPERVISION & TRAINING

  • Camps maintain appropriate supervision based on age, activity, and enrollment
    • A minimum of two adult staff members are present on site at all times.

All staff members:
• Receive training in child supervision, safety procedures, and emergency protocols
• Have experience working with children in group settings

Supervision emphasizes safety, kindness, structure, and age-appropriate engagement.

MEDICAL READINESS & EMERGENCY RESPONSE

Each camp location maintains a written Emergency Action Plan (EAP) on site. The EAP includes:
• Medical emergency response procedures
• Illness and injury protocols
• Evacuation procedures
• Emergency contact and notification steps

A fully stocked First Aid kit is available on site at all times. Emergency contact information for each camper is readily accessible.

In the event of a medical emergency and inability to reach a parent or guardian, Little Princess Spa® staff are authorized to seek emergency medical treatment for a camper as deemed necessary.

AED Information
AED requirements vary by jurisdiction. While an AED may not be required at every location, each camp identifies and documents the location of the nearest AED and includes this information in its Emergency Action Plan.

CHILD SAFETY, PERSONAL BOUNDARIES & SAFE TOUCH

Little Princess Spa® maintains strict child safety and professional boundary guidelines.
• Staff are trained to maintain appropriate professional boundaries at all times.
• Physical contact is limited to what is reasonably necessary for safety, guidance, or assistance.
• Physical contact is never used for discipline or personal care.
• Spa-themed activities (such as hair styling or mini spa services) are conducted respectfully, age-appropriately, and only in open, supervised areas.

ELECTRONICS / PERSONAL ITEMS 

Campers should not bring electronics, toys, money, or valuables to camp.

ILLNESS, HEALTH & EXCLUSION POLICY

To protect all campers and staff:
• Children displaying symptoms of illness (including fever, vomiting, diarrhea, contagious rash, or other concerning symptoms) may be sent home.
• Parents or guardians will be contacted immediately for pickup.
• Campers must be symptom-free for at least 24 hours before returning, unless cleared earlier by a licensed medical provider.
• Parents agree to notify the camp of any exposure to contagious illnesses.

ALLERGIES, PRODUCTS & SENSITIVITIES

  • Little Princess Spa® uses gentle, child-appropriate products selected specifically for camp activities.
    • Parents are responsible for disclosing all allergies, sensitivities, and medical concerns prior to camp attendance.
    • While child-appropriate products are used, individual sensitivities or allergic reactions may occur. Parents acknowledge and assume all risks related to skin reactions, irritation, or allergic responses, whether known or unknown.

MEDICATION POLICY
Camp staff do not administer medication. 

INCIDENT REPORTING & TRANSPARENCY

  • Any injury, illness, or safety incident requiring attention is documented using an internal incident report.
    • Parents or guardians are notified as soon as reasonably possible.

SECURITY CAMERAS & PRIVACY

  • Security cameras may be in use for safety and monitoring purposes.
    • Camera footage is used internally only and is not monitored in real time.
    • Footage is not released to third parties except as required by law.

  • Footage may be overwritten or unavailable and is not guaranteed for review.

  • Security footage is used solely for internal safety and security purposes. Footage availability is not guaranteed and is not monitored in real time.

CAMP STRUCTURE, BEHAVIOR & CAMPER GUIDELINES

  • Camp programs are designed for a defined age range, which may vary by session.
    • All campers must be fully potty trained.
    • Activities are structured, supervised, and age-appropriate.
    • Children are supervised during all activities, snacks, lunch, and bathroom breaks.
    • Staff use positive reinforcement, redirection, and age-appropriate guidance. Physical discipline is never used.

For safety reasons, children whose behavior presents a risk to themselves or others may be dismissed from camp.
Little Princess Spa® is not responsible for lost or damaged personal items brought to camp.

Behavior Removal Clarification
Children who display unsafe, disruptive, or inappropriate behavior may be removed from camp immediately at management’s discretion without refund.

Parent Conduct & Non-Interference
Parents or guardians may not interfere with camp operations, discipline decisions, or staff instructions during camp hours.

INCLUSION & SPECIAL CONSIDERATIONS

Little Princess Spa® values inclusion and open communication.
• Parents are encouraged to disclose any medical, developmental, or behavioral needs in advance.
• Reasonable accommodations may be provided when possible.
• Camps are not clinical or therapeutic environments.
• In some cases, additional support or one-on-one aides may be required.

REGULATORY COMPLIANCE

Each Little Princess Spa® location operates in compliance with applicable local, county, and state regulations related to camp programs. Franchise locations are responsible for:
• Reviewing local camp requirements
• Registering or licensing camps when required
• Maintaining documentation for compliance

CHILD SAFETY & MANDATED REPORTING

Little Princess Spa® staff are trained to prioritize child safety and wellbeing. If a situation arises where a child’s safety or welfare is of concern, staff may be required to follow applicable mandated reporting laws or contact appropriate authorities, as required by law.

TRANSPORTATION POLICY

Little Princess Spa® does not provide transportation for campers. All drop-off and pick-up arrangements are the responsibility of the parent or authorized guardian.

UNFORESEEN EVENTS / FORCE MAJEURE

Little Princess Spa® is not responsible for disruptions, delays, or cancellations caused by events beyond our control, including but not limited to weather conditions, power outages, government orders, public emergencies, or other force majeure events.

Camp sessions may be canceled, delayed, or modified due to events beyond our control. In such cases, no refunds or credits will be issued.

Not a Childcare or Daycare Facility

Little Princess Spa® camp programs are recreational enrichment programs and are not licensed childcare or daycare services. Supervision is provided in accordance with program activities and is not equivalent to daycare-level care.

EMERGENCY COMMUNICATION

In the event of a significant emergency:
• Parents or guardians will be contacted directly by camp leadership.
• Emergency services will be contacted immediately when appropriate.

OUR COMMITMENT TO FAMILIES

We recognize that entrusting your child to a camp program is an important decision. Our commitment is to provide a safe, supportive, and well-structured environment where children feel confident, cared for, and celebrated within the Little Princess Spa® experience.

ACKNOWLEDGMENT

By enrolling in a Little Princess Spa® camp program, parents and guardians acknowledge that they have reviewed and understand this Camp Safety & Operations Packet and agree to follow all camp policies and procedures.

This document should be read in conjunction with the Camp Registration Form and the Camp Waiver & Release, which together govern participation in Little Princess Spa® camp programs.

Camp Program Acknowledgment

Enrollment in Little Princess Spa® camp programs requires that parents or legal guardians carefully review all three of the following documents in full:

  • Camp Safety & Operations Packet

  • Camp Registration Form

  • Camp Waiver & Release

• Camp Safety & Operations Packet • Camp Registration Form • Camp Waiver & Release I understand that these documents collectively govern my child’s participation in camp programs.
Clear Signature

Princess Spa Only $29

X

Not booking today? Tell us why.

0